loader image

Terms & Conditions

Last Updated: September 2026

Welcome to thesolvya.com (the “Site”), operated by The Solvya (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the Site and our SEO, GEO, and AEO services (collectively, the “Services”). By accessing the Site or engaging our Services, you agree to be bound by these Terms.

1. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. You must not misuse the Site by knowingly introducing viruses, attempting unauthorized access, or engaging in any activity that could damage or overburden our systems.

2. Our Services

The Solvya provides Search Engine Optimization (SEO), Generative Engine Optimization (GEO), and Answer Engine Optimization (AEO) services, including but not limited to technical audits, on-page optimization, content strategy and production, AI visibility positioning, rank tracking, and monthly reporting.

Specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate proposal, quote, or agreement between The Solvya and the client. In the event of a conflict between these Terms and a signed client agreement, the signed agreement will govern.

3. No Guaranteed Results

As stated in our Disclaimer, SEO, GEO, and AEO outcomes depend on factors outside our control, including third-party algorithm changes, competitor behavior, and platform policies (Google, OpenAI, Perplexity, and others). We do not guarantee specific rankings, traffic levels, AI citation frequency, or revenue outcomes. Performance figures and case studies shown on the Site reflect actual results for specific clients and are not a guarantee of similar results for other businesses.

4. Fees and Payment

  • Fees for Services are as agreed in the applicable proposal or invoice.
  • Payments are due according to the schedule specified in the client agreement or invoice.
  • Late payments may result in suspension of ongoing work until outstanding amounts are settled.
  • All fees are exclusive of applicable taxes unless stated otherwise.

5. Client Responsibilities

To deliver Services effectively, clients agree to:

  • Provide timely access to relevant platforms (e.g., Google Search Console, website admin/CMS access, analytics tools) as needed
  • Provide accurate business information required for audits, strategy, and content work
  • Review and approve deliverables (e.g., content, audits, strategy documents) within a reasonable timeframe
  • Avoid making conflicting changes to the website or content without coordinating with us during an active engagement, where such changes could affect agreed deliverables

6. Intellectual Property

  • All content on this Site (text, graphics, logos, and design) is the property of The Solvya unless otherwise stated, and may not be reproduced without permission.
  • Deliverables created specifically for a client as part of a paid engagement (e.g., audits, content, strategy documents) become the property of the client upon full payment, unless otherwise agreed in writing.
  • The Solvya retains the right to reference completed work (including anonymized performance data) for portfolio and case study purposes, unless the client requests confidentiality in writing.

7. Confidentiality

We treat client data, business information, and platform access with confidentiality. Client identities and sensitive data used in case studies or testimonials on this Site are anonymized unless the client has explicitly consented to disclosure.

8. Termination

Either party may terminate an ongoing engagement in accordance with the notice period specified in the applicable client agreement. Fees for work completed up to the termination date remain payable.

9. Limitation of Liability

To the fullest extent permitted by law, The Solvya shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our Services, including loss of profits, traffic, rankings, or business opportunities.

10. Third-Party Platforms

Our Services may involve the use of third-party platforms (e.g., Google Search Console, SEMrush, Shopify, AI search engines). We are not responsible for the availability, accuracy, or policy changes of these third-party platforms, which are outside our control.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable in Pakistan, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site or Services after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

The Solvya Lahore, Pakistan Email: danish@thesolvya.com